Mike and Lani set the standard for professionalism, integrity, and honesty for realtors. Besides being one of the most knowledgeable, hardest working and tenacious realtors we know,they are also extremely personable, patient,and communicative. This combination makes them a delight to work with, and we developed a strong sense of trust that Mike and Lani were always putting our best interests first, often ahead of theirs.
We first met Mike and Lani at an open house they were hosting. We immediately felt at ease with their friendly, no pressure manner,and placed them at the top of the list of agents we would want to work with when we decided to list our house. When that time came, we met with them and were very impressed by their knowledge of the market. They offered to do a market analysis for us, and we were blown away with the extensive report they delivered back to us, so we decided to list with them. We thought they would do a great job of exposing our house to the market, but Mike and Lani’s marketing strategy was totally awe-inspiring, with full-color, professionally photographed flyers, and scanable links to our on-line listings. We felt we couldn’t be in better hands.Througout the process,they both gave us great advice on things we could do to make our house more marketable,i ncluding updates as well as interior painting colors. Mike even brought over a sample of the paint he recommended! They also went the extra mile to recommend quality contractors they trusted, to do updates in our kitchen and bathrooms. Overall the recommendations made the house more attractive, and we were able to get top dollar for it! We also kept Mike and Lani to represent us when we purchased our new house, Even though it was out of their normal territory, they were always available to meet with us there to work with with the builder and their agent.
One other very important factor set Mike and Lani apart for us. Our two best offers came from overseas buyers. This introduced a number of new and unique challenges in trying to negotiate and close a sale. Mike and Lani were exceptional in dealing with the intricacies and sensitivities of these situations, as well as keeping us informed and calm when things got complicated.
Throughout the past three years we have worked with Mike and Lani, we have forged a strong bond based on trust and confidence in their ability to do absolutely the best job possible in representing us in selling or buying a house. They truly care about the people they work with, and they will be the only people we will contact when it is time for our next house. They are simply the BEST.
